OpenAI’s ChatGPT faced a widespread outage Friday evening, leaving thousands of users temporarily unable to access the popular AI chatbot. As of 7:13 p.m. ET, outage tracking site Downdetector reported that over 19,400 users were affected, sparking frustration among those who rely on ChatGPT for everything from productivity to casual conversation.
Microsoft-backed OpenAI quickly acknowledged the problem, confirming on its website that it was investigating the issue and working to restore functionality. Although OpenAI did not immediately provide further details, the announcement helped assure users that the team was actively addressing the situation.
The incident marks one of the larger outages for OpenAI’s ChatGPT, a platform that has grown immensely popular since its debut, reaching millions of users worldwide. Known for its vast array of capabilities, from writing assistance to code generation, ChatGPT has become integral for many people in their daily routines. This disruption, though brief, underscores the reliance many now place on AI-powered tools and the impact even a temporary loss of service can have on users globally.
As AI becomes increasingly integrated into workflows and personal tasks, such outages highlight the importance of reliable access. Many affected users took to social media to express their disappointment, with some sharing alternative tools or venting about the temporary loss. The situation also reminds us of the potential vulnerabilities in AI platforms, even as they become more deeply embedded in everyday applications.
OpenAI has yet to provide an update on the root cause or timeline for a full restoration. However, their prompt response and commitment to addressing the issue should reassure users of the platform’s stability moving forward.